Our Facilities

Customer Reception and Consultation

A guided first-contact area where customers ask about package options, family grouping, payment stages, and the preparation calendar.

Travel File Desk

A dedicated file-checking process for passports, vaccination certificates, emergency contacts, package agreements, and copies.

Digital Training Corner

Screens and visual aids for route maps, ritual sequence diagrams, airport simulations, and Hajj-day movement briefings.

Group Leader Coordination

Space for leaders to confirm rooming, transport groups, WhatsApp lists, elder support notes, and daily briefing messages.

Health Readiness Desk

Practical reminders for vaccination proof, medicines, walking readiness, heat safety, and referral to approved health professionals.

Family Support and Follow-Up

A communication point for relatives at home, urgent updates, post-trip feedback, and customer-care follow-up.